[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.rojko.sk\/kvalita-slovenskych-sluzieb\/#Article","mainEntityOfPage":"https:\/\/www.rojko.sk\/kvalita-slovenskych-sluzieb\/","headline":"KVALITA SLOVENSK\u00ddCH SLU\u017dIEB","name":"KVALITA SLOVENSK\u00ddCH SLU\u017dIEB","description":"Svet slu\u017eieb je rozmanit\u00fd, no naj\u010dastej\u0161ie sa n\u00e1m pod t\u00fdmto pojmom vybavia obchody, hotely, wellness at\u010f. V slu\u017eb\u00e1ch sa z\u00e1konite stret\u00e1vame s pojmom produkt \u010d\u00edm sarozumie celkov\u00e1 ponuka – v\u0161etko, \u010do m\u00f4\u017ee uspokoji\u0165 \u017eelanie alebo potrebu z\u00e1kazn\u00edka, rie\u0161i\u0165 jeho ur\u010dit\u00e9 probl\u00e9my. Zahr\u0148uje tie\u017e procesy, vlastnost\u00ed a kvality slu\u017eby vr\u00e1tane okolnost\u00ed, ktor\u00e9 k\u00fapu sprev\u00e1zdaj\u00fa. \u00darove\u0148 poskytovan\u00fdch […]","datePublished":"2017-06-28","dateModified":"2017-06-28","author":{"@type":"Person","@id":"https:\/\/www.rojko.sk\/author\/devene\/#Person","name":"devene","url":"https:\/\/www.rojko.sk\/author\/devene\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/06473a178d94fb830b46e277369729e9534f2612e261ec2f1ee96b672ef473e2?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/06473a178d94fb830b46e277369729e9534f2612e261ec2f1ee96b672ef473e2?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"rojko.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.rojko.sk\/wp-content\/uploads\/img_a282151_w2029_t1503943287.png","url":"https:\/\/www.rojko.sk\/wp-content\/uploads\/img_a282151_w2029_t1503943287.png","height":0,"width":0},"url":"https:\/\/www.rojko.sk\/kvalita-slovenskych-sluzieb\/","wordCount":422,"articleBody":"Svet slu\u017eieb je rozmanit\u00fd, no naj\u010dastej\u0161ie sa n\u00e1m pod t\u00fdmto pojmom vybavia obchody, hotely, wellness at\u010f. V slu\u017eb\u00e1ch sa z\u00e1konite stret\u00e1vame s pojmom produkt \u010d\u00edm sarozumie celkov\u00e1 ponuka – v\u0161etko, \u010do m\u00f4\u017ee uspokoji\u0165 \u017eelanie alebo potrebu z\u00e1kazn\u00edka, rie\u0161i\u0165 jeho ur\u010dit\u00e9 probl\u00e9my. Zahr\u0148uje tie\u017e procesy, vlastnost\u00ed a kvality slu\u017eby vr\u00e1tane okolnost\u00ed, ktor\u00e9 k\u00fapu sprev\u00e1zdaj\u00fa.  \u00darove\u0148 poskytovan\u00fdch slu\u017eieb ka\u017edoro\u010dne vytv\u00e1ra dojem o danej krajine tak pre turistov ako aj dom\u00e1cich obyvate\u013eov. Hoci Slovensku nemo\u017eno uprie\u0165 moderniza\u010dn\u00fa snahu svoje slu\u017eby skvalit\u0148ova\u0165 a roz\u0161irova\u0165, predsa len st\u00e1le kr\u00edva v tom najcitlivej\u0161om spojivku re\u0165aze, ak\u00fdm je vz\u0165ah predajca – z\u00e1kazn\u00edk. V oblasti komunik\u00e1cie sa st\u00e1le m\u00e1me \u010d\u00edm in\u0161pirova\u0165 z\u00e1padn\u00fdmi krajinami. Ako pr\u00edklad dokonale sl\u00fa\u017ei Anglicko. Slu\u0161n\u00fd pozdrav spojen\u00fd s \u00fasmevom je pri vstupe i odchode z obchodu samozrejmos\u0165ou a po\u010fakovanie za n\u00e1kup dod\u00e1 z\u00e1kaz\u00edkovi dobr\u00fd pocit. Dennodenne id\u00fa tis\u00edce \u013eud\u00ed na n\u00e1kup, medzi nimi i zahrani\u010dn\u00ed n\u00e1v\u0161tevn\u00edci. Ak\u00fd obraz o n\u00e1s a na\u0161ich slu\u017eb\u00e1ch vytv\u00e1rame, ak predajca p\u00f4sob\u00ed dojmom akoby z\u00e1kazn\u00edk ani neexistoval \u010di dokonca otravoval? Ako si z\u00e1kazn\u00edk zapam\u00e4t\u00e1 ve\u013ekoobchod, v ktorom sa mus\u00ed najsk\u00f4r sp\u00fdta\u0165 troch predava\u010dov aby mu nakoniec niekto uk\u00e1zal kde le\u017e\u00ed \u010do h\u013ead\u00e1? Ako sa bude c\u00edti\u0165 ak nedostane pozdrav, ani ke\u010f vkr\u00e1\u010da do pr\u00e1zdnej lek\u00e1rne priamo k predava\u010dke?  Naj\u010dastej\u0161ie sa nedostatky vyskytuj\u00fa v be\u017en\u00fdch obchodoch s priemern\u00fdm platov\u00fdm ohodnoten\u00edm. Aj preto existuje argument, ktor\u00fd zlep\u0161enie kvality poskytnutia slu\u017eieb podmie\u0148uje zv\u00fd\u0161en\u00edm platov. Celkovo m\u00f4\u017ee by\u0165 probl\u00e9mom aj nespokojnos\u0165 so zamestn\u00e1vate\u013eom alebo s n\u00e1pl\u0148ou pr\u00e1ce. Nako\u013eko ide o ot\u00e1zku komplexn\u00fa, je potrebn\u00e9 apelova\u0165 na \u00fa\u010dinky pozit\u00edvneho spr\u00e1vania a hlavne profesionality predajcu. Je potrebn\u00e9 rie\u0161i\u0165 aj \u0165a\u017ekosti poskytovate\u013eov slu\u017eieb, ale nemo\u017eno vy\u017eadova\u0165 ochotu od predava\u010dky a\u017e ke\u010f sa v\u0161etky vyrie\u0161ia. \u017dijeme tu spolo\u010dne a slu\u017eby vyu\u017e\u00edvame ka\u017edodenne. Ak tu chceme \u017ei\u0165 pr\u00edjemnj\u0161ie, nau\u010dme sa ich, pros\u00edm, robi\u0165 profesion\u00e1lne. Aj t\u00ed, ktor\u00ed slu\u017eby poskytuj\u00fa, aj t\u00ed, ktor\u00ed ich vyu\u017e\u00edvaj\u00fa.                                                                                                                                                                                                                                                                                                                                                                                        5\/5 - (1 vote)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"KVALITA SLOVENSK\u00ddCH SLU\u017dIEB","item":"https:\/\/www.rojko.sk\/kvalita-slovenskych-sluzieb\/#breadcrumbitem"}]}]